Help Center

Please contact info@acedripbeauty.com right away if you wish to change or cancel your order. Once our warehouse has processed your order, we will be unable to make any changes/cancellations.

You will receive an email confirmation to the email address you entered on your order. If you have not received an email confirmation, please check your spam folder. If you have not received an email confirmation, then the order has not gone through or you did not enter your email address correctly. Please contact info@acedripbeauty.com for further assistance.

If you have received an incorrect item, please contact info@acedripbeauty.com within 3 days of receiving the incorrect item. Please include a photo of the incorrect item and order slip you received with your email correspondence. If not reported within 3 days, a replacement/refund will not be issued.

We do not accept any returns or exchanges on items that have been washed, worn, or appear to have been damaged by the customer.

We do not accept any returns or exchanges on Personalized Items.

Once your order has been processed, we will send you a email with your tracking number.